Parrot Zik 2.0 Bluetooth Over-Ear Headphones Review

The Parrot Zik has been touted as the most technologically-advanced wireless headphones on the market.  A recent redesign brings many improvements to an already impressive piece of hardware.  Weight drops from 325 grams to 270.  The number of integrated microphones jumps from five to eight.  Active noise cancellation is reworked from analog to adaptive.  DSP presets are now applied per song, per album, per artist, and globally.  With all this geeky engineering involved, has sound quality given way to feature creep and novelty?

Customer Service and Initial Impressions

A couple of months ago I was able to snipe a pair of first generation Parrot Zik headphones on eBay.  They’ve been thoroughly reviewed on many websites, earning a mix of both praise and criticism.  Overall, the general consensus was that they were some of the finest Bluetooth headphones available.  I was quite excited to acquire a pair at well less than half their retail price.

Unfortunately, upon receipt, I discovered that they were loaded with crippled point-of-sale demo firmware, missing much of their expected functionality.  They would not accept the consumer firmware, so I contacted Parrot’s support staff via email.  After a little troubleshooting, Parrot granted me a return merchandise authorization, and I shipped the headphones to their warranty service center.

Parrot’s tech support staff have shown outstanding generosity and patience.  There aren’t many companies who would offer warranty service on used gear from an unauthorized reseller.  Kudos, Parrot!

Their generosity did not end there, though.  After a month of patient waiting, I received a pair of Zik 2.0 headphones under warranty replacement.  The unit I shipped them was woefully incomplete – a pair of headphones with battery and cover, without any cables, manual, or original packaging.  What I received in return was a sealed, new-in-box kit with all accessories.  How cool is that?  I wouldn’t expect this to be par for the course for all their customers, though, as I did offer to write a thorough review in return.

Upon unpacking and trying them on, I discovered that they’re quite a bit lighter than the first generation Zik.  Parrot claims a 17% decrease in weight, but that feels conservative to me.  It could also be that the thicker cushions of the 2.0 make the weight less noticeable than on the first generation Zik.

The included TRRS 3.5mm headphone cable and micro USB cable are quite nice, each sporting a woven sleeve and aluminum connector housings.  The screen-printed drawstring bag feels like a pair of pajama pants.  The user guide has tiny writing, but at least it’s available as a PDF that can be zoomed in.

Parrot Zik 2.0 Bluetooth Over-Ear Headphones Listening Tests

Listening – Passive Wired

While I performed the initial full charge, I decided to plug in the headphone cable and give them a listen.  Honestly, I was underwhelmed.  The sound was lifeless.  Vocals came across boxy sounding, and the overall impression was of a cheap plastic boom box.  The low-end extension was still more than capable of pressurizing my ear canals, so I could tell that there was quality to be uncovered.  I expected that once they were charged and the DSP could be enabled, they would spring to life.  And they did indeed.  I’ll get to that a bit later, though.

I wish Parrot had devoted more attention to the analog performance of the Zik 2.0.  I never got a chance to test the wired passive performance of the first generation Zik, and I wish I had.  I sent an email to Parrot asking for the reasons behind the lack of tuning for passive mode in the 2.0, but unfortunately have not received an answer as of the publish date of this review.  All I can guess is that since so much attention was paid to the electronics, passive performance was not considered important.

Hardware and software

Be advised that the Parrot Zik 2.0 app is only available through the Google Play Store and the iTunes App Store.  If you have a Windows Mobile phone or Surface tablet, you won’t be able to manage your headphones with those devices.  If you have an Android device that does not include Google Play (such as an Amazon Fire phone or a Black Friday special off-brand tablet), the same caveat applies.

The app’s capabilities are well-documented in the user guide.  Navigating the app is a bit counterintuitive at first, but it’s an easy learning curve to overcome.  The overall feel of the app is that it’s user friendly to a fault.  If you like to tweak but don’t really know what you’re doing, you’ll feel right at home, getting noticeable results at the flick of a finger.  On the other hand, manually modifying the parametric EQ requires you to have a media file playing before the EQ is accessible – even if your intention is to create a global custom preset.

Although the Concert Hall feature is interesting and cleverly implemented, I regard it as more a novelty than anything.  It’s fun to simulate different room sizes and speaker placements as an occasional diversion.  For more practical listening, I prefer leaving the Concert Hall effect turned off, favoring the mix the recording engineers chose in the studio.

The hardware features are pretty slick.  Efficient battery usage; 8 mics for external noise management and phone conversations; auto pause/resume on removal and refit; all these features are already exhaustively documented in Parrot’s product literature and a dozen other reviews easily discovered through searching the web.  I have nothing new to add.  As this is a community of audiophiles, let’s skip the gluttonous features and get to audio quality.

Listening – Active Bluetooth with DSP

Activating the DSP made an absolute night and day difference from passive wired mode.  This is explained more thoroughly in the Measurements section, but powering on the headphones rescues the lamentable performance from its stagnation.  Further improvements to the sound are achieved through the various gadgets and gizmos within the Android and iOS apps.

The circular Equalizer feature provides a user-friendly interface for neophytes, but all the EQ it applies leaves an audible dip in the octave around 1 kHz.  Concert Hall activates various permutations of channel intermixing and cowling of the highs, which tends to distract from the purity of the source material.  Therefore, the impressions I chronicle here were all gathered with my preferred user preset active (also described in Measurements), with Concert Hall and other enhancements all disabled.

Bob Curnow’s L.A. Big Band: The Music of Pat Metheny & Lyle Mays

This album provides ample opportunity for the Zik 2.0 to showcase its many talents.  The nice thing about using a show band album to demo audio gear is that nearly every track features instruments with distinctive colors, and every register is well represented.  “If I Could” features an alto sax solo for the duration of the chart, and is a difficult track to reproduce clearly.  The Zik 2.0 excels, though, transparently revealing every subtlety from the soggy reed down to the last embouchure adjustment.  “Letter From Home” demonstrates representative voicing in all registers.  The timbre of the bass is well preserved, as is that of the piano.  The flugelhorn retains its mellow quality.  The woodwinds’ flute choir maintains solid fundamentals correctly proportioned to their overtones.  “Minuano (Six-Eight),” my favorite track, evokes just as much excitement as when played through my home theater system.

Incognito: Tales From the Beach

An unfortunate victim of the loudness wars, this album often succumbs to zealous compression.  Nevertheless, the sophistication of the charts and the capable performances make this album one of my favorites for casual listening.  “When the Sun Comes Down” provides a worthwhile representation of a male vocal lead with smooth female harmonies.  All the voices are clear with no bald spots, as are the horn section countermelodies.  Vocals remain airy without harshness in sibilance.  “Step Aside” reveals a slight wavering of control when strong bass bumps and thumps beneath the thick accompaniment of horns.  The bass line drives more here than in the previously mentioned track, and suffers from the compression inflicted by the studio engineers.  “N.O.T.” is quite punchy with a fat groove.  “I Remember a Time” starts with a pleasingly full-bodied piano feature and progresses to a wonderful panning tremolo effect on the keyboard.  This track also has some reprehensible compression applied, and the thump of the bass drum suffers a bit in the mix.  Dynamic compression notwithstanding, this album has more going for it than against.  Just beware that the Parrot Zik 2.0 can reveal the flaws in recordings you previously thought flawless.

John Williams: Greatest Hits 1969 – 1999

Returning to well-mastered program material, this collection provides a worthwhile blend of symphonic sophistication with familiarity.  John Williams is truly one of the great composers of this age.  There’s nothing unexpected to note with the Zik 2.0’s reproduction of this material.  Trumpets soar, trombones blat, mallets tinkle, bass violins provide a solid foundation without being overwhelming, and the occasional choral feature sounds better than it ever did in front of the silver screen.

Various tracks

• Ed Sheeran – “Sing”: Completely implausible stereo separation of the rhythm guitar and lead vocal, but by Jiminy it’s a fun track!  As long as you can suspend the logical side of your brain and just enjoy the music, you will appreciate how the Zik 2.0 plays this track. 
• Percussion is punchy, vocals are pure, and the panning through your brain is a trip.
• Mark Ronson – “Uptown Funk” (feat. Bruno Mars): George Clinton meets Michael Jackson, and they free associate a new language that doesn’t mean anything. 
• Still, turn your brain off and savor the thump.
• Stevie Wonder – “I Wish”: Wonderful reproduction!  I especially liked the dry studio horns. 
• The space between the notes is as important as the notes in this track, and serves as a convincing argument to leave the Concert Hall setting disabled.
• Steely Dan – “Peg”: What in the world was Michael McDonald singing in the background?  “Old and greasy”?  I don’t care.  It sounded lovely. 
• The Hawaiian guitar break stays at the front of the sound stage.
• Afro – “Don’t Tell Em”: If your kids listen to this, it’s time for you to take a more active parenting role.  Sonic problem: the deep bass makes the vocals sound choppy. 
• This track is quite a bit louder than the others I’ve mentioned, so egregious compression is most likely to blame.

Head-Related Transfer Function

For those of you who are used to seeing measurements of cabinet loudspeakers, I should explain a bit about head-related transfer function and the desired frequency response curve of headphones.

Traditionally, one of many indicators of quality in cabinet speakers is a flat frequency response.  The flatter the response, the less colored will be the timbre.  This is, of course, a gross generalization, as frequency response is only one of many measurements supporting predictions of good sound.  But suffice to say, good-sounding loudspeakers are more likely to have a flatter response than poorer sounding speakers.

On the other hand, good-sounding headphones often have a 13-16 dB hill in the upper midrange.  This is because there are all sorts of gains and cancellations that occur when fully-formed sound waves interact with your head and torso, outer ear, and ear canal from a distance.  Without the boundary gain of your head and the focused funneling of your outer ear, a source which sounds neutral at a distance has a very different response curve when pumped directly into the ear.  Without these gains, headphones with a flat response would actually sound pretty bad with a lot of overtones muted.

Of course, since everyone has a head of a different size and shape, the resulting eardrum gains will be different from one person to the next.  Therefore, by extension, what one person’s brain is accustomed to interpreting as neutral will be different from that of the next person.  Since head-related transfer differs from person to person, all the studies conducted on such matters produce results that vary to some degree.  In 2008, a pair of Danish scientists, Dorte Hammershøi and Henrik Møller, proposed a reference curve averaging the response curves suggested by all the studies available at the time.  A blogger named Rin Choi explains all this in more detail.  Tyll Hertsens of Inner Fidelity further explains the science with a focus on the research conducted at Harman International, led by Dr. Sean Olive.

Hammershøi and Møller’s reference response curve looks pretty much like this:

Approximation of Hammershøi and Møller’s eardrum compensation curve

In general, headphones with a frequency response resembling that curve will sound neutral.

Parrot Zik 2.0 Headphones Measurements and Analysis

Wired Passive Mode

Since I don’t have a mannequin head microphone, I decided to kludge.  I used a laptop hard shell case with foam lining as an anechoic chamber to perform measurements.  I then applied the inverse of the reference eardrum response curve to graph what the headphones might sound like.  While perhaps not obsessively accurate, this seemed to work well enough to provide a general illustration of what I was hearing.

State-of-the-art measurement facility

Editorial Note About Measurements:

For the graphs that follow, please bear in mind that the headphones’ actual responses are significantly different when measured with proper equipment.  Among other differences, they would show substantially more bass when coupled with a head, or with a head-shaped measurement microphone with which they can form a seal.  Freefield measurements are a poor indicator of the acoustics at the ear drum.  These graphs are provided for comparative purposes only.

For reference, besides measuring the Parrot Zik 2.0 headphones, I also measured my wife’s KEF M500 on-ear headphones.  The measurements seem to quantify why I prefer the sound from the KEF headphones over the passive-mode Parrot cans without DSP.  The KEF headphones more closely match Hammershøi and Møller’s HRTF reference curve.

Relative SPL of the KEF M500 (red) and the Parrot Zik 2.0 (green)

As you can see, the KEF midrange hill peaks around 3 kHz; the Parrot Zik 2.0, about 2½ octaves lower.  With the inverse of Hammershøi and Møller’s reference response curve applied, the KEF measurements look a lot closer to flat through the critical midrange.

Dark red: actual measurement; bright red: predicted eardrum response

The Parrot Zik 2.0 in passive mode, on the other hand, appears to have some issues with bloated midrange.

Dark green: actual measurement; lighter green: predicted eardrum response

Just to play devil’s advocate, part of this could be an artifact of the microphone’s being placed merely inside the ear cup of the Parrot headphones, as opposed to the KEF’s on-ear form factor allowing physical contact with the measurement mic.  This is a kludge, after all.

Even if that were true, I thought from my very first listening while performing the initial battery charge that the passive mode sounded lifeless and dull.  Clearly, Parrot has devoted significantly more attention to electronic features and digital signal processing than the analog and mechanical.

With DSP Active

Since the DSP settings are nearly infinitely variable, the headphones with DSP enabled can potentially measure in whatever general response shape you wish.  Curiously, when the headphones are powered on, regardless of whether EQ is active, the midrange hump moves up to 2 kHz.  Applying the inverse reference HRTF curve to this results in a somewhat flatter response graph, at least in the sense that the midrange follows a more horizontal trend.

Predicted eardrum response of Zik 2.0 powered on

Although the jagged comb filter is not as audible as it appears, the headphones seem to benefit from a boost at 1 kHz.  Add a little house curve in the bass and a small cut in the highs, and the result sounds nothing short of outstanding.

Parrot Zik 2.0 app Director mode: building a user preset

The values in my corrections are as follow, and they offset the headphones’ inherent response very nicely.

The corrections above were my active preset while I gathered my listening impressions for this review.  For listeners who prefer extended sub bass response, the following curve also works very nicely (albeit perhaps a little less resilient to especially thickly voiced music).

 

Director Mode: extended sub bass response

For anyone looking to repeat my efforts, the values don’t have to be exact.  Although the corrections started with an eye on measurements, there was some trial and error, critical listening, and guesswork that went into refining the final filter values.  Your ears are different from mine, and your mileage may vary.

Just don’t do the smiley face shape thing with your EQ, please.  That sort of abominable blasphemy doesn’t make anyone happy.

Parrot Zik 2.0 Bluetooth Over-Ear Headphones Conclusion

These headphones have a wonderful sound with the DSP enabled.  Their forte is in their features, but quite a bit of attention has been paid to sound quality via software.  Overall, the Parrot Zik 2.0 is very much worth an audition for Bluetooth listening from a smartphone or tablet if the app is compatible with your device.  For any other purpose, especially for wired listening, you probably want something else.  If you’re looking to satisfy your audiophilia, better sounding headphones can be found for less money.  If you’re looking to satisfy your audiophilia without wires, you should definitely give the Zik 2.0 a try.  For my purposes, I am extremely pleased with my purchase.

Parrot Zik 2.0 Headphones in Package

The Score Card

The scoring below is based on each piece of equipment doing the duty it is designed for. The numbers are weighed heavily with respect to the individual cost of each unit, thus giving a rating roughly equal to:

Performance × Price Factor/Value = Rating

Audioholics.com note: The ratings indicated below are based on subjective listening and objective testing of the product in question. The rating scale is based on performance/value ratio. If you notice better performing products in future reviews that have lower numbers in certain areas, be aware that the value factor is most likely the culprit. Other Audioholics reviewers may rate products solely based on performance, and each reviewer has his/her own system for ratings.

Audioholics Rating Scale

• — Excellent
• — Very Good
• — Good
• — Fair
• — Poor

Metric	Rating
Ease of Setup
Audio Performance
Fit and Finish
Build Quality
Appearance
Dynamic Range
Features
Performance
Value