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SV471XVT Features Build Quality

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Some TVs allow you to set every little control to the nth degree. Calibrators like myself love it and we enjoy getting into the nitty gritty of the menu system and service menu and really having our way with a television set. While the Vizio SV471XVT LCD television most certainly has a service menu, it is a remarkable TV in that it has a pleasing image right out of the box. It's not nearly accurate in terms that a video-geek would be satisfied with, but it can be tweaked well-enough to satisfy most users, If it were a subwoofer I'd say it had an in-room measurement of +/- 5dB, not perfect, but certainly pleasing.

All tech-speak aside, I've always respected the Vizio brand for its value – and for not being some cheap junky TV that slaps a label onto something without any real design work going into the device (think Polaroid and Westinghouse LCD televisions of days past). Vizio is now exiting its second quarter as the #1 LCD television manufacturer in North America in terms of sales volume. That makes them officially a big deal – and with their value-oriented approach and penchant for introducing the latest features at lower prices than the competition it's no wonder they are finding success.

This Fall Vizio will introduce some new televisions with LED backlighting and Bluetooth remotes with an integrated QWERTY keyboard. The TVs will be internet-connected with 802.11n dual-band wireless and will be able to access Accedo Broadband, Amazon Video On Demand, Blockbuster On Demand, Flickr, Netflix, Pandora and Rhapsody and more. For now, however, Vizio is still king of value with the SV471XVT 47-inch LCD offering 240Hz SPS (Scenes per Second) and plenty of options for getting a nice picture.

Features

The Vizio SV470XVT has a nice list of new and possibly compelling features:

  • 240Hz SPS with "Smooth Motion" processing
  • 4 HDMI and 2 YPbPr inputs (one of each is located on the side)
  • Integrated Digital/QAM television tuner
  • SRS TruSurround & SRS TruVolume
  • 4 ms stated response time

 

Build Quality

The Vizio SV471XVT LCD television is attractive and looks identical to the SV470XVT, featuring the same piano gloss black bezel and speakers that are located below the screen. The silver central accent area is still present, though it no longer has the option to be a center channel speaker – all thoughts of surround sound having been replaced by the SRS TruSurround and optional HD Sound Bar and Wireless Sub.

We once again took the Vizio 47-inch LCD and mounted it to our reference StudioTech DP-2 TV stand which has two vertical supports and integrated flat panel mount. This TV looks great, and while it isn't exactly super-thin, it still looks beautiful when lifted from the shackles of its integrated tabletop stand. In terms of super-thin, this seems to be the feature everyone is touting, but almost no one (save Hitachi's tuner-less models) is shipping as of yet.

rear inputs

Plenty of inputs available

The rear of the Vizio SV471XVT has been redesigned to place the inputs in a rectangular recessed area on the backside of the panel, rather than orienting the inputs horizontally so they connect from the bottom. I'm not partial to a particular method, provided you can hang the panel flush against the wall. With the new design you'll need approximately 2-inches of space behind the television in order to clear the bend in a typical HDMI cable. For most mounts this will be fine, but if you are going for an against-the-wall look you may need to utilize a more expensive recessed mount like the Peerless IM760PU which we reviewed last year.

side inputs

Side inputs include HDMI, component, composite and USB

 

The presence of three HDMI inputs on back is a welcome addition and shows that Vizio is listening to somebody as the former model had two inputs on the side. The remaining HDMI side input is extremely practical, especially if you plan to connect your laptop to your TV on occasion for use as a home theater PC or media streaming device for Netflix or Hulu. In addition to HDMI, Vizio includes two component video inputs (one on the side), an HD15/VGA/RGB PC input, and a composite/S-video input. All of the analogue video inputs have an associated stereo audio input (RCA for most and stereo mini connection for the 15-pin PC connection).

 

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Recent Forum Posts:

AccessGuy posts on October 04, 2009 19:53
Vizio LCD TV's slightly above average in reliability according to CU

Flat panel TVs (Percentage needing repairs between 2005 and 2008) based on a sample size of 168,000 reports: (I was surprised at the Sanyo figure, but actually I have a 32" Sanyo in the guest bedroom I bought in 2005 and it's still fine, though the picture quality is certainly not nearly as good as Samsung, Sony, or Vizio)

Sanyo 1
Sony 2
Sylvania 2
Panasonic 2
JVC 2
Sharp 2

Toshiba 3
Vizio 3
Samsung 3
Philips Magnavox 3

Olevia 4
LG 4
Hitachi 4

Westinghouse 5
Polaroid 6
Mitsubishi 7
3db posts on September 29, 2009 06:56
mnnc, post: 629125
I am certain that Vizio are not the only company with less than desirable customer service as you clearly mention. “First rate”…concerning what specifically? In support of my “claim” there are several forums dedicated to Vizio products, their failure, and the companies reluctance to do much or anything to remedy issues with their products. In fact, most issues have been resolved not by Vizio but by the customer returning product to store where unit was purchased and getting a refund or exchange. This did not always go so well and management had to become involved with some owners. I own an earlier plasma that is known to be a lemmon…blowing up literally left and right that Vizio are very aware of and have not acted upon the situation.

Lets hope that Vizio keeps on improving their customer service as they are at least native to North America even though they buy their panels from other manufaturers such as LG. BTW, thanks for chiming in with your response. I still would have to pay an additional $500 more for the same resolution and screen size here in Canada.
mnnc posts on September 28, 2009 18:04
3db, post: 628923
This is the 2nd time you slammed Vizio's customer service and without proof. Anty up or be still. My a/v sales guy dropped selling Samsung becuase of their poor customer support. I've read many threads were Vizio's customer support was first rate.

I am certain that Vizio are not the only company with less than desirable customer service as you clearly mention. “First rate”…concerning what specifically? In support of my “claim” there are several forums dedicated to Vizio products, their failure, and the companies reluctance to do much or anything to remedy issues with their products. In fact, most issues have been resolved not by Vizio but by the customer returning product to store where unit was purchased and getting a refund or exchange. This did not always go so well and management had to become involved with some owners. I own an earlier plasma that is known to be a lemmon…blowing up literally left and right that Vizio are very aware of and have not acted upon the situation.
3db posts on September 28, 2009 12:06
bandphan, post: 628955
This is what some people equate to poor customer service, not saying that the reseller might provide better.. From Vizo

”Service Labor
During the one (1) year warranty period, VIZIO will provide, when needed, service labor to repair a manufacturing defect at its designated service center. To obtain warranty service in the United States, you must first contact VIZIO Technical Support via email at [email protected] or via phone at (949) 428-2525. The determination of service will be made by VIZIO. PLEASE DO NOT RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR AUTHORIZATION.

Service
During the one (1) year warranty period, VIZIO will, at its option and sole discretion, repair or replace defective parts, which may be new or remanufactured, including replacement of the entire unit. The Customer will be required to ship the product to the service center indicated by VIZIO when the return authorization is provided. The Customer is responsible for all transportation charges to the service center. VIZIO is not responsible for the de-installation or re-installation of the product.

Packaging and Shipping Instruction
When shipping the product to an authorized VIZIO service facility, the original carton box and packing material, or an equivalent as designated by VIZIO, must be utilized.”

According to Vizio, all TVs 37” and larger must go by truck to California. Fed Ex Ground from NY to Vizio in Irvine, CA is $88.95 for its 42” LCD TV and $108.95 for its 50” plasma. You threw out the TVs packing carton? If you are in the warranty period, it’s no problem, Vizio will ship you a new cardboard box at no charge (according to its CS rep).

If the Vizio flat screen breaks after the one-year warranty expires is where it gets expensive. The prices are shocking.

For any Vizio 42” LCD, the carton and packing material with shipping is $300. Its out of warranty service is at a “Flat Rate” of $300 parts + $140 labor. Outbound shipping (FED EX ground) to Vizio cost $89. For return freight, Vizio charges $250 bringing the total cost of an out of warranty repair cost a staggering $1079. The current cost of a new Visio 42” LCD at Circuit City is $1099. Think of it, twenty bucks more and you get a brand new disposable TV with a new one-year warranty. What a deal!

An update to the shipping;

“Service
During the one (1) year warranty period, VIZIO will, at its option and sole discretion, repair or replace defective parts, which may be new or remanufactured, including replacement of the entire unit. Please note that it may be determined that the unit cannot be repaired and must be replaced. In this case, the Customer may be required to ship the product to the service center indicated by VIZIO when the return authorization is provided. For displays forty-two inches (42?) and larger, VIZIO will cover the transportation charges to replace the unit. For displays under forty-two inches (42?), the Customer is responsible for transportation charges to the service center. VIZIO will be responsible for the return transportation charges from the service center to the Customer. VIZIO is not responsible for the de-installation or re-installation of the product.”

according to http://hdguru.com/?p=108
Audioholics posts on September 28, 2009 10:58
I think it's clear that the only people who should contemplate fixing TVs are those with electronics knowledge, and access to service manuals and parts. For the rest of us, they are disposable and we certainly hope they last at least 5 years.
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