XBOX 360 Wireless Racing Wheel Recall?
As if Microsoft
didn’t have enough issues going on with the XBOX 360, according to the
Associated Press (AP) Microsoft will send out replacement parts for its Xbox
360 Wireless Racing Wheel after 50 reports that the video game controllers
overheated and released smoke when plugged into AC power adding new meaning to the term "Hotwheels".
While the smoking wheel may add realism and excitement to the gaming experience, it really wasn’t an intentional feature. The $130 steering wheel-shaped controllers mimic the physical sensations of race car driving for games such as "Forza Motorsport 2." About 230,000 have been sold to consumers, according to the company.
The Redmond, Wash.-based company said owners of the controller should stop plugging it in, but said it is safe to use with battery power.
This is the second Xbox 360 problem this summer. In July, the company said it expects to spend more than $1 billion to repair hardware problems in the video game console. As an XBOX 360 owner, I myself have already experience hardware failure necessitating mailing my unit back to Microsoft for repair. Not coincidentally, just about everyone I know who owns this system has experienced similar hardware failures. To Microsoft’s defense, at least they extended the warranty to three years and have since then been proactive about repairing faulty units.
Microsoft Corp. didn't offer any estimate of the cost of fixing the controller problems. According to the AP, gamers can register online to receive a "retrofit," which Microsoft would send with instructions "if necessary." The company would not say what replacement parts it plans to send to customers.
Microsoft said it has not received reports of fire, injury or property damage as a result of the defect, and it is working with regulatory agencies such as the U.S. Consumer Product Safety Commission.
The consumer product safety commission said the smoking controllers were only reported in Japan, but that it is monitoring the situation.
"Any time that a company is taking individual action to offer their consumers something to be proactive...we're big fans of proactive," said Julie Vallese, a spokeswoman for the commission. "If the company is making recommendations to its consumers, by all means consumers should respond to it."
In July, Microsoft extended the warranty to cover shipping and repairs for the Xbox 360 console to three years, from two. The company said it fixed production problems that caused consoles to lock up and display three flashing red lights, which gamers have referred to as "the red ring of death."
As if Microsoft didnt have enough issues going on with the XBOX 360, according to the Associated Press (AP), Microsoft will send out replacement parts for its Xbox 360 Wireless Racing Wheel after 50 reports that the video game controllers overheated and released smoke when plugged into AC power adding new meaning to the term "Hotwheels".
Discuss "XBOX 360 Wireless Racing Wheel Recall?" here. Read the article [audioholics.com].
" to Microsoft defense "...yeah we should all be happy that they have extend the warranty on their crappy products. Geez is there anything to defend when a product has a 33% failure rate? Of course it's M$$ that's why they get a free pass as always...